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Oxford Handbook of Commercial Correspondence, New Edition



Oxford Handbook of Commercial Correspondence, New Edition

Author: Ashley

Publisher: Oxford University Press

Genres:

Publish Date: August 28, 2003

ISBN-10: 0194572137

Pages: 304

File Type: PDF

Language: English

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Book Preface

Shows how to handle enquiries, banking, insurance, personnel, and social correspondence. Improves written style by explaining the language of business correspondence.

Contents:

lntroduction pdqe 5
Letters,faxes,anedm ails 7
Content and style 2s
Enquiries 38
Replieas ndq uotations 47
Orders 6r
Payment ‘ 76
Complaintasn da djustments gs
Credit n7
Banking 87
Agents and agencies 168
Transportatiohnn ds hipping 18s
Insurance 221
Miscellaneoucso rrespondence 241
Memos and reports 2so
Personnelappointments 266
Answerk ey
Glossary
Index
z8z
288
297


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